Legal
Terms of Service
Volga Advertising Growth Agent is an internal advertising operations and analytics tool. It may access advertising and commerce data only from accounts that the account owner or an authorized representative has expressly connected. These Terms explain the rules for using the Service.
1. Acceptance of these Terms
These Terms of Service (the “Terms”) govern access to and use of Volga Advertising Growth Agent and related websites, software, dashboards, application programming interfaces, and services (collectively, the “Service”) operated by 杭州麦罗尔电子商务有限公司 (“Company,” “we,” “us,” or “our”).
By accessing or using the Service, connecting an account, or authorizing us to process data on your behalf, you agree to these Terms. If you use the Service on behalf of a company or client, you represent that you have authority to bind that organization to these Terms.
2. The Service
The Service helps authorized advertising teams retrieve, organize, analyze, and report advertising and commerce performance data. Features may include campaign reporting, budget and performance monitoring, AI-assisted analysis, optimization recommendations, order and revenue reporting, and connections to third-party platforms.
The Service is currently intended primarily for the Company’s internal media-buying team and for work performed on behalf of clients who have authorized access to their accounts and data.
3. Eligibility and authority
You must be legally able to enter into a binding agreement and must use the Service only for legitimate business purposes. You may connect or provide access to an advertising account, analytics property, website, store, or other asset only if you own it or have documented permission from the owner to manage or analyze it.
4. Connected platforms
The Service may connect with third-party services, including Google Ads, Google Analytics, Meta technologies, Shopify, and other advertising, analytics, content-management, or commerce platforms. Your use of each third-party service remains subject to that provider’s own terms, policies, permissions, and technical limitations.
We are not affiliated with, endorsed by, or responsible for third-party platforms. A provider may change, suspend, or discontinue an API or feature at any time, which may affect the Service.
5. Data access and use
We access data only within the permissions granted through the relevant platform or by an authorized account administrator. Depending on the connection, this may include advertising account identifiers, campaign structure, spend, impressions, clicks, conversions, performance metrics, product information, order totals, sales amounts, refunds, attribution parameters, and related reporting data.
We use connected data to provide, secure, maintain, troubleshoot, and improve the Service; generate reports and recommendations; and perform services requested by the authorized account owner. We do not sell connected advertising or commerce data.
Our handling of personal information is also governed by our Privacy Policy. Instructions for disconnecting the Service and requesting deletion are available on our Data Deletion page.
6. Your responsibilities
- Maintain accurate account and contact information.
- Protect login credentials, tokens, and access permissions.
- Obtain all required client, employee, user, and platform permissions.
- Comply with advertising laws, platform policies, and privacy requirements.
- Review campaign settings and recommendations before implementation.
- Promptly remove access when an employee, contractor, or client relationship ends.
7. Acceptable use
You may not use the Service to:
- Access an account or data without authorization.
- Circumvent platform review, enforcement, security, or access controls.
- Upload malware, disrupt the Service, or attempt unauthorized testing.
- Violate applicable law, intellectual-property rights, or platform policies.
- Misrepresent your identity, business, authority, or relationship with a client.
- Resell, sublicense, or provide unauthorized third-party access to the Service.
8. AI-assisted recommendations
The Service may use automated systems or artificial intelligence to summarize data and suggest advertising actions. These outputs are informational and may be incomplete, inaccurate, or unsuitable for a particular campaign. A qualified person must review material decisions before budgets, targeting, creative, bids, or campaigns are changed. You remain responsible for final advertising decisions and outcomes.
9. Fees and commercial terms
If paid services are provided, pricing, payment schedules, taxes, service scope, and renewal terms will be stated in an order form, proposal, statement of work, or other written agreement. If those terms conflict with these Terms, the signed commercial agreement controls for that specific engagement.
10. Intellectual property
The Company and its licensors retain all rights in the Service, including its software, workflows, interfaces, reports, documentation, trademarks, and underlying technology. Subject to these Terms, we grant authorized users a limited, non-exclusive, non-transferable, revocable right to use the Service for approved business purposes.
You retain ownership of data and materials that you lawfully provide. You grant us only the rights reasonably necessary to operate the Service and perform the requested work.
11. Confidentiality
Each party must use reasonable care to protect confidential information received from the other party and may use it only to perform or receive the Service. Confidentiality obligations do not apply to information that is public through no breach, independently developed, lawfully received from another source, or required to be disclosed by law.
12. Availability and changes
We may update, modify, or discontinue parts of the Service to improve security, functionality, or compliance. We do not guarantee uninterrupted availability, particularly when outages or changes originate from a connected platform, hosting provider, network, or other third party.
13. Suspension and termination
You may stop using the Service and revoke platform access at any time. We may suspend or terminate access if we reasonably believe there is unauthorized use, a security risk, a legal or policy violation, unpaid fees, or conduct that may harm the Company, a client, a platform, or another person. Sections that by their nature should survive termination will continue to apply.
14. Disclaimers
To the maximum extent permitted by law, the Service is provided “as is” and “as available.” We disclaim implied warranties of merchantability, fitness for a particular purpose, non-infringement, and uninterrupted or error-free operation. We do not guarantee advertising approval, account availability, campaign performance, revenue, profitability, or any particular business result.
15. Limitation of liability
To the maximum extent permitted by law, the Company will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, revenue, data, goodwill, or business opportunities arising from use of the Service. Where liability cannot be excluded, the Company’s aggregate liability will not exceed the amount paid for the affected Service during the three months before the event giving rise to the claim.
16. Indemnification
To the extent permitted by law, you agree to defend and indemnify the Company against third-party claims resulting from your unauthorized or unlawful use of the Service, your breach of these Terms, or your violation of another person’s rights or a connected platform’s policies.
17. Governing law
These Terms are governed by the laws of the People’s Republic of China, without regard to conflict-of-law principles. Disputes that cannot be resolved through good-faith discussion will be submitted to the courts with jurisdiction at the Company’s registered location, unless mandatory applicable law requires otherwise.
18. Changes to these Terms
We may revise these Terms from time to time. The updated version will be posted on this page with a new “Last updated” date. Continued use of the Service after an update becomes effective constitutes acceptance of the revised Terms.